Multiple perspectives
Our journey commenced in 2014, starting with registrations under Quilter (formerly Intrinsic) as a Registered Individual. Subsequently, we affiliated with Homeloan Partnership as an Appointed Representative before achieving Direct Authorisation status with the FCA. As a seasoned UK mortgage brokerage, our wealth of experience has guided us through significant regulatory changes, including introducing directives such as MMR, MCD, Brexit, SMCR, and Consumer Duty.
Protocol
One of the privileges afforded by our Directly Authorised status is our ability to implement robust systems and protocols that ensure the highest level of compliance while maintaining flexibility within the FCA guidelines. We’ve meticulously crafted manuals, videos, and internal tools to aid staff, serving as safety nets to guarantee strict adherence to our procedures. For instance, our bespoke system generates a checklist of documents specifying what is acceptable for each case for both the applicant(s) and our internal compliance. This facilitates complete visibility, allowing for a streamlined process and a compliant case.
Our underwriters follow a standardised protocol for every case, maintaining uniformity and preventing any decline in case standards during reviews. This approach ensures efficiency from broker to underwriter, with underwriters acting as an additional layer of protection by adhering to established procedures.
File checking & Oversight
To enhance oversight, we conduct independent case checks for all submissions, integrated into the KPIs of each staff member. This two-pronged approach verifies the accuracy of both brokers and underwriters, allowing us to proactively identify and address any concerning patterns, mitigating potential negative impacts on the company.
For comprehensive compliance advisory services, we have partnered with SimplyBiz, relying on their expertise for guidance. This strategic alliance reinforces our commitment to upholding the highest standards in compliance across various aspects of our operations.
Contact Us
We`re here to support you.
At the Mortgage Collective you will get a dedicated adviser that is CeMAP qualified who will help you throughout the entire process. They will take time to understand your circumstances and provide advice that right for you.
0203 923 9333
brokers@mortgagecollective.co.uk
